Privacy Policy
Last updated: October 21, 2026
Nassau County Expeditors ("we", "us") is an independent, privately owned business. We are not part of Nassau County government or any town or village building department. This policy explains what we collect, why, and your choices.
1. What we collect
- Our quote form: your name, phone number, email (optional), property address, the work you need, the page you sent it from, and whether you agreed to texts.
- Messages: calls, texts, chat messages and emails you send us, and any photos or files you send (for example, a violation notice or survey).
- Basic website data: pages visited, device and browser type, and general location, collected by Google Analytics.
2. How we use it
- To answer you, give you a free consultation and quote, and do the work you hire us for.
- To file permits and talk with town, city and village building departments for your project.
- To send you updates about your inquiry or project by call, text or email.
- To keep records and improve our website and service.
3. Text messages (SMS)
- If you leave the SMS consent box on our form checked, or text us first, we text you about your inquiry and project. Message frequency varies. Message and data rates may apply. Reply STOP to stop texts and HELP for help.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties, except service providers that help us send messages.
- See our SMS Terms.
4. Website chat
Messages you send in the chat on our website go to our team. We may ask for your name, phone, property address and the work you need, and we save the conversation in our messaging inbox and our CRM so we can follow up.
7. How long we keep it
We keep information as long as needed for your project, our records and legal requirements.
8. Security
We use reasonable safeguards. No system is 100% secure.
9. Your choices
You can ask us to see, correct or delete your information, or to stop contacting you. Call or text 516-399-0139. Reply STOP to any text to opt out.
10. Children
Our services are not for children under 13, and we do not knowingly collect their information.
11. Changes
We may update this policy. We will post the new version on this page.
12. Contact us
- Business
- Nassau County Expeditors
- Address
- 2250 Grand Ave, Baldwin, NY 11510
- Call or text
- 516-399-0139
