Frequently Asked Questions
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What does Nassau County Expeditors do?
We get building permits, close open permits, fix violations and legalize work done without a permit, all over Nassau County. We handle the town for you, start to finish.
Are you part of Nassau County or the town building department?
No. We're an independent, privately owned business. We are not affiliated with, endorsed by, or part of Nassau County government or any town or village building department.
What kinds of projects do you handle?
Basements, kitchens, bathrooms, decks, fences, sheds, pools, garages, additions, AC and plumbing, and more.
Do you do commercial work?
Yes. We handle change of use, store and office changes, signs and violations left by a past tenant.
Do you work with contractors and architects?
Yes. We handle the filing, town comments and inspections so you can focus on the work.
Do you do the architecture, engineering or survey work yourselves?
No. We work with licensed architects and engineers for all plans. We order the survey for you.
Do you give legal advice?
No. For legal questions, please talk to an attorney.
Service area
Which areas do you serve?
All of Nassau County: Hempstead, North Hempstead, Oyster Bay, Glen Cove, Long Beach and all villages. We don't serve Suffolk or NYC.
Do you serve Suffolk County, Queens, Brooklyn or New York City?
Sorry, we work in Nassau County only. You can still leave your name and phone, and our team will follow up.
Do you serve my village? It has its own building department.
Yes, if it's in Nassau County. Send us the address and we'll file with the right office.
Do you serve the Town of Hempstead?
Yes, including places like Elmont, Baldwin, Oceanside, Merrick, Freeport, Valley Stream and Garden City.
Do you serve the Town of Oyster Bay?
Yes, including places like Massapequa, Hicksville, Plainview, Syosset, Woodbury and Farmingdale.
Do you serve the Town of North Hempstead?
Yes, including places like New Hyde Park, Roslyn, Great Neck, Manhasset, Port Washington and Westbury.
Do you serve Glen Cove and Long Beach?
Yes. We file with each city's building department for you.
Common situations
I'm selling my house and there are open permits. Can you help?
Yes, this is one of our most common jobs. We find what each permit needs and close it, so start early before your closing.
I got a violation notice. What should I do?
Send us a photo of the notice with your name and phone. We'll tell you what's needed and handle it with the town.
I have a court date for a violation. Can you help?
Yes. Once you hire us, we give you an engagement letter you can show the court. The court decides the outcome.
What violations do you fix?
Most kinds: illegal apartments, basements, fences, sheds, decks, pools, garages, AC and electrical work, open permits and commercial violations.
Can you legalize a basement apartment or a mother-daughter setup?
Often, yes, but it depends on your town's zoning. Some cases need a variance, and we can refer you to a zoning/land-use attorney.
Can I rent out an accessory or mother-daughter apartment?
It depends on your town's rules. We check your records and explain what's needed.
What if my project needs a variance or a zoning hearing?
We'll tell you early. For variances, we can refer you to a zoning/land-use attorney.
Can you take over a permit someone else started?
Yes. We can take over a permit from a past owner or contractor and finish it.
Job types
Do you handle finished basements?
Yes. Basements typically take 4–8 weeks, assuming no extra work or construction is needed.
Do you handle kitchen and bathroom alterations?
Yes, including adding, changing or removing a kitchen or bathroom. Most need a plumbing permit.
Do you handle decks?
Yes, new and existing decks. Decks typically take 2–4 weeks, assuming no extra work or construction is needed.
Do you handle fences?
Yes, new fences, existing fences and open fence permits. Fences typically take 2–4 weeks, assuming no extra work or construction is needed.
Do you handle pools and hot tubs?
Yes, above-ground and in-ground pools and hot tubs. Pools typically take 2–4 weeks, and hot tubs 4–8 weeks on average, assuming no extra work or construction is needed.
Do you handle garages?
Yes, new, converted and existing garages. Garages typically take 4–8 weeks, assuming no extra work or construction is needed.
Do you handle dormers, additions and attics?
Yes. These typically take 4–8 weeks, assuming no extra work or construction is needed.
Do you handle HVAC, boilers and plumbing permits?
Yes, including AC units, heat pumps, boilers, water heaters and gas work. These typically take 4–8 weeks, assuming no extra work or construction is needed.
Do you handle sheds, gazebos and other outdoor structures?
Yes, sheds, gazebos, pool houses and more. Sheds typically take 2–4 weeks, and the others 4–8 weeks on average, assuming no extra work or construction is needed.
Do you handle driveways, curb cuts, stoops and pavers?
Yes. These usually need a survey and a site plan.
Do you handle cellar entrances?
Yes. These usually need a survey and a site plan.
Do you handle roofing and sign permits?
Yes, roofing permits and business sign permits.
Do you handle Certificates of Occupancy and Certificates of Completion?
Yes. We take your job through final inspection to the Certificate of Completion or CO.
Process, documents and timing
Why do I need a survey or an architect just to close a permit?
The town needs to see that the work matches the plans and meets code. We set up the survey and drawings for you.
How much does a survey cost?
Surveys typically run $650–850. We order the survey for you and bill it at cost, with no markup.
What should I have ready?
Send what you have: survey, plans, permits, photos or the violation notice. We'll tell you what's missing.
How does the process work?
You tell us about the job, we send a free quote, and you sign the engagement letter. Then we prepare everything, file with the town and see it through to the end.
How long does it take?
Decks, fences, sheds and pools usually take 2–4 weeks. Other jobs take 4–8 weeks on average, depending on the town and scope of work. These typical times assume no extra work or construction needs to be done and the building department accepts the permit application.
Will my permit be approved by a certain date?
No. The town controls the schedule.
When will the town get back to us?
It depends on the town. We'll keep you updated.
Pricing
How much does it cost?
Every job is different, so we give you a free quote. Surveys and plumbing/electrical inspections are billed at cost, with no markup. Share your name, phone, address and the work needed.
Is the consultation free?
Yes. The consultation and the quote are free.
Can you give me a ballpark price over chat?
Sorry, we don't give prices over chat. Share your details and we'll send a free quote.
Hours and contact
What are your hours?
Monday to Friday, 8:30am to 8:30pm Eastern. Closed Saturday and Sunday.
How fast do you respond?
Usually within an hour or two during business hours. If we're closed, we'll get back to you the next business day.
How do I get started?
Send your name, phone, property address and the work needed (email is optional). We'll be in touch soon.
What's your phone number? Can I text you?
Call or text 516-399-0139. You can text us anytime.
Is the chat on your website a real person?
Yes. Our team reads and answers the chat. Leave your name and phone number, and we'll get back to you.
How do I stop your text messages?
Reply STOP to any text. See our SMS Terms and Privacy Policy.
Can I book an appointment or consultation online?
We don't book online. Leave your name, phone and address, and we'll call you back.
Where are you located?
2250 Grand Ave, Baldwin, NY 11510. We serve all of Nassau County.
Hours
- Monday
- 8:30am–8:30pm
- Tuesday
- 8:30am–8:30pm
- Wednesday
- 8:30am–8:30pm
- Thursday
- 8:30am–8:30pm
- Friday
- 8:30am–8:30pm
- Saturday
- Closed
- Sunday
- Closed
After-hours and weekend messages are answered the next business day.
Prefer to talk? Call or text 516-399-0139.